I. INFORMATION ON THE PRIVACY OF THIS SITE
Thank you for visiting our online shop. Protection of your privacy is very important to us. Below you will find extensive information about how we handle your data.
If you use our services, you entrust us your data. We understand that this is a great responsibility and we do our utmost to protect your information and to ensure that you have the control over it.
This information applies solely and not to other web sites accessible through embedded hyperlinks. The starting address of the website is
II. PROCESSING OF THE DATA
Responsible for the processing
Tiroler Holzschnitzerei Mairhofer Ivo
Gisse 11 39030 St Johann Südtirol Italy
Tel: +39 0474 671360
Objectives of processing
The personal data voluntarily provided by the user will be used until the cancellation for the following purposes:
- some of the data is collected to ensure a flawless provision of the website;
- to process the inquiries that are sent to us via request form;
- for the purchase and provision of online services, as well as for future purchases;
- for the use of external payment service providers (for example PayPal). The legal basis for the transfer is Article 6 (1) GDPR;
- to comply with tax and accounting obligations;
- E-mail advertising if you subscribe to the newsletter;
- for all services in general that the user uses on our website;
For the data that are collected by means of cookies, see the separate paragraph COOKIES.
Data collected on our website
Personal data. This is all the information we could identify you with: your name, your telephone number, your customer number, order numbers, or your e-mail address. Any information we can not identify you with, including through combination with other information, is considered non-personal information. Non-personal data is also referred to as anonymous data.
Of course, if we ask you to provide certain personal information, you may decline to do so. You decide what information you give us. However, we may not be able to provide you with the services you require, or you will not be able to provide them optimally. For example, we can not have packages delivered without specifying a delivery address. If only specific information is required in connection with a service (mandatory information), we will inform you of this by means of an appropriate identification.
The personal data is entered voluntarily by the user in the form of the website. In this context, the user must give an explicit consent to submit the data.
As with all other websites, so-called log files are created in which certain information about the use of the website is automatically stored. These could look like this:
- Date and time, as well as IP address of the page requests;
- Browser type and device used for the page request;
- Website from which the request comes;
- Information about the pages visited;
The information collected automatically in the log files is not used to identify or profile users, but to maintain the infrastructure, protect users, and for statistical purposes.
The legal basis for the type of data collected is Article 6 (1) GDPR.
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose. You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice.
Retention period of the data
Personal data will be processed and stored as long as the purpose for which it was collected is required.
The data of orders and payments and possibly other data which are subject to tax laws can only be deleted after expiry of the statutory retention period.
Right to protection of data
Right to information (Article 15 GDPR). In order to ensure that your data will not be disclosed to third parties in the case of requests for information, please use the e-mail address provided in your customer account for the request.
Right to cancellation (Article 17 GDPR). For online purchases, we are obliged to store your personal data until the legally required retention period has expired. Also in this case you use the e-mail address stored in your customer account for the inquiry.
Right to rectification (Article 16 GDPR). You can change most of your details yourself in your customer account. For all other cases, contact us by email.
Right to restriction of processing (Article 18 GDPR).
Right of appeal to a data protection supervisory authority (Article 77 GDPR).
Right to revoke consent (Article 7 (3) GDPR). You can revoke your consent at any time. An informal message by e-mail to us is sufficient. Use the e-mail address stored in your customer account for the request.
Right to object to certain data-processing measures (Article 21 GDPR).
Use this contact information for your applications:
Tiroler Holzschnitzerei Mairhofer Ivo
Gisse 11 39030 St Johann Südtirol Italy
Tel: +39 0474 671360
Place of processing
The personal data are processed by the person responsible for the data processing at the Company headquarters or legal domicile registered office of the provider and in the data center where the website is hosted. The web hosting and the web server infrastructure is provided by the company SIMO - Siegfried Moroder & CO SNC located in Pontives 2/B - 39040 Laion (BZ) and is located in the data center of INCUBATEC GmbH.
Protection of minors
Our offer is basically directed to adults. If we find out that a user under the age of 16 has submitted personal data without the consent of the parent or legal guardian, this data will be deleted immediately.
Persons under the age of 16 may not submit any personal data to us without the consent of their parents or legal guardians, according to Article 8, paragraph 1 GDPR.
Last version: May 2018
III. SOCIAL MEDIA
Facebook social plug-in
In our website we use the plug-in of the social network Facebook. Facebook is an internet service of facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA. In the EU, this service is again operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland, hereinafter referred to as "Facebook".
Certified under the EU-US Privacy Shield („EU-US Privacy Shield“) https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active Facebook guarantees that EU data protection standards will be respected even when processing data in the US.
Facebook holds at https://developers.facebook.com/docs/plugins/ further information about the possible plug-ins and their respective functions.
If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a display of the plug-in from the Facebook servers in the USA. For technical reasons, it is necessary that Facebook processes your IP address. In addition, however, the date and time of the visit to our website are recorded.
If you are logged in to Facebook while visiting one of our plug-ins, the information collected by the plug-in will be recognized by Facebook. The information collected in this way may be assigned to your personal user account by Facebook. For example, if you use the so-called "Like" button from Facebook, this information will be stored in your Facebook user account and, if applicable, published via the Facebook platform. If you want to prevent this, you must either log out of Facebook before visiting our website or prevent the loading of the Facebook plug-in by using an add-on for your Internet browser.
For more information about how we collect and use your personal information and your rights and protections, please see Facebook at https://www.facebook.com/ policy.php available privacy notices.
In our website we use the plug-in of the social network Twitter. Twitter is an Internet service provided by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, hereafter referred to as "Twitter.".
Certified under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active, Twitter guarantees that the EU's privacy standards will also apply to the processing of data be respected in the US.
If the plug-in is stored on one of the pages you visit on our website, your Internet browser downloads a representation of the plug-in from the servers of Twitter in the USA. For technical reasons, it is necessary that Twitter processes your IP address. In addition, however, the date and time of the visit to our website are recorded.
If you are logged in to Twitter while visiting any of our plug-ins, the information collected through the plug-in will be recognized by Twitter. The information collected in this way may be assigned to your personal account by Twitter. So if you use the so-called "Share" button from Twitter, for example, this information will be stored in your Twitter user account and, if applicable, published via the Twitter platform. If you want to prevent this, you must either log out of Twitter before visiting our website or make the appropriate settings in your Twitter account.
In our website we use YouTube. This is a video portal of YouTube LLC., 901 Cherry Ave., 94066 San Bruno, CA, hereinafter referred to as "YouTube.".
YouTube is a subsidiary of Google LLC., 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google.".
Certified under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google and its affiliate, YouTube, guarantees EU privacy protection also be respected when processing data in the US.
We use YouTube in conjunction with the Advanced Privacy Mode feature to show you videos. The legal basis is Article 6 (1) GDPR. Our legitimate interest lies in the quality improvement of our website. According to YouTube, the Enhanced Privacy Mode feature means that the data below is not transmitted to YouTube's server unless you actually start a video.
Without this "Enhanced Privacy," you will be connected to the YouTube server in the United States as soon as you visit one of our websites that embed a YouTube video. This connection is required to be able to display the respective video on our website via your Internet browser. In the course of this, YouTube will at least collect and process your IP address, the date and time as well as the website you are visiting. It also connects to Google's DoubleClick ad network.
If you're logged in to YouTube at the same time, YouTube will provide the connection information to your YouTube account. If you want to prevent this, you must either log out of YouTube before visiting our website or make the appropriate settings in your YouTube user account.
For the purpose of functionality as well as for the analysis of the usage behavior YouTube permanently stores cookies via your internet browser on your device. If you do not agree with this processing, you have the option to prevent the storage of cookies by a setting in your Internet browser. For more information, see "Cookies" above..
Further information about the collection and use of data as well as your related rights and protections Google holds under https://policies.google.com/privacy
The legal basis for the integration of social media is Article 6 (1) GDPR. Our legitimate interest lies in the quality improvement of our website.
What are cookies?
A "cookie" is a small text that is sent to the computer to identify the visitor's browser or to store information and settings in the browser. You can also reject browser cookies by disabling the designated setting on your browser. However, if you choose this setting, you may not be able to access certain parts of the web page or they may no longer function completely.
Duration of cookies
The duration of the cookies depends on the expiration date or on a specific action, eg. B. Close the browser. The duration will be set at the time of setting the cookie. Cookies can have the following duration:
Temporary or session-based (session cookie): they are used to store temporary information to associate actions taken during a particular session and are removed from the computer when the browser is closed.
Persistent cookies: They are used to store information such as the login name and password so that the user does not have to reenter them every time they visit a specific site. These remain stored on your computer even after the browser is closed.
The following cookies are used on this website as well as on the subdomains:
These cookies enable navigation on the website and the use of its functions. Without cookies, you may not be able to access these features or they may not work properly. The absolutely necessary cookies are used to store an identifier so that we can uniquely identify each user and provide a consistent and accurate service.
Cookies are usually stored on their computer as a result of a user's action, but they can also be received when a service is offered to the user without explicit request. They can be used to prevent the same service being offered to the same user more than once. In addition, these cookies allow the website to track user decisions. The information collected by these cookies is anonymous and can not be used to assess the user's behavior on other websites.
These cookies may come from ourselves or from one of our partners; they can be session cookies or persistent cookies. They are only for website performance and improvement. These cookies do not collect information that identifies the user. All information collected by means of these cookies are summarized in anonymous form and used only to improve the functionality of the website.
Marketing and Retargeting Cookies
Cookies for marketing and retargeting purposes are used by third parties and are used to display advertising. No personal information is processed, but it will connect to your computer or other device by tracking the information stored in it.
The website may use the following third-party cookies, see description and link to the page of the operator.
This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website (including your IP address) is transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or as far as third parties process this data on behalf of Google. Google will never associate your IP address with other Google data. she can prevent the installation of cookies by setting your browser software accordingly; However, please be aware that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
In our website, we use Google Maps for the representation of our location and for the creation of a driving description. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google.".
Certified under the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that EU data protection regulations will also apply to the processing of data be respected in the US.
In order to enable the representation of certain fonts in our Internet website, a connection to the Google server in the USA is established when calling our website.
Insofar as you access the Google Maps component integrated in our website, Google will store a cookie on your device via your Internet browser. To view our location and provide directions, your user settings and data are processed. Here we can not rule out that Google uses servers in the United States.
The legal basis is Article 6 (1) GDPR. Our legitimate interest lies in optimizing the functionality of our website.
Google's connection to Google enables it to determine from which website your request has been sent and to which IP address the directions are to be transmitted.
If you do not agree with this processing, you have the option to prevent the installation of cookies by the corresponding settings in your Internet browser. Details can be found above under "Cookies".
In our website we use Google reCAPTCHA to check and avoid interactions on our website through automated access, for example through so-called bots. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google.".
Through the EU-US Privacy Shield https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active, Google guarantees that the EU's privacy standards will be met, too data in the US.
Through this service, Google can determine from which website a request is sent and from which IP address you use the so-called reCAPTCHA input box. In addition to your IP address, additional information may be collected by Google, which is necessary for the offer and the guarantee of this service.
The legal basis is Article 6 (1) GDPR. Our legitimate interest lies in the security of our website and in the defense against unwanted, automated access in the form of spam or the like..
Google has more information on general usage of your user information at https://policies.google.com/privacy .
Guide to managing and disabling cookies
The provisions on the protection of personal data provide that the user can already disable cookies (opt-out). The opt-out is intended for technical cookies as well as for cookies that do not fall under the previously accepted technical cookies (opt-in) of the user.
How to disable cookies in different browsers
Block or allow all cookies
- Open Internet Explorer
- Navigate to "Extras" and on "Internet Options"
- Select the "Privacy" tab and move the slider to the top to block all cookies
- Click OK to confirm
More information: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies.
To block the cookies of all websites
- Click the menu button and select Settings.
- Navigate to the Privacy section.
- Go to the settings for "Chronicle" and select "create custom settings".
- Select "Accept cookies from web pages" and save the settings.
More information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Select the Chrome menu icon Chrome Menu.
- Select Settings.
- At the bottom of the page, select Show advanced settings.
- In the "Privacy" section, select the option Content Settings.
- Select Block storage of data for all websites.
- Select Done.
Additional Information https://support.google.com/chrome/answer/95647?hl=en
- Open Safari
- In the system tray, select "Settings" and then in the "Privacy" dialog box that opens.
- In the section "accept cookies" can be set if and when Safari should store the cookies of the web pages.
- For more information, click the Help button (marked with a question mark)
- For more information about the cookies stored on your computer, click "View Cookies"
More information https://support.apple.com/en-us/HT201265
Individual non-technical third party cookies may also be disabled and / or deleted by the user, as explained on the website of the European Interactive Digital Advertising Alliance: www.youronlinechoices.eu.
For more information it may be useful to visit the following websites:
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